Have you ever wondered how organizations disrupt themselves and create digital transformation?
Well In Today's episode of the Growth Equation we had the pleasure of bringing on Pansy Lee, Director of Product & Design at Maple Leaf Sport & Entertainment's Digital Labs. Pansy talks about how MLSE is leading the way in digital transformation within the sports & entertainment industry. She goes deep on how you make the customer the center of everything you do and focus on the problem and not the solution.
So of the other things we covered:
- Understand how and what MLSE is doing to transform their fan experience
- How do you create a customer focused culture
- As a tech community how can we be more inclusive